Dewatermark ("we", "us", or "our") is committed to providing a safe, legal, and responsible AI-powered watermark removal service. This Acceptable Use Policy ("Policy") governs all content generated, processed, published, or stored through our service and defines our content standards, moderation mechanisms, reporting procedures, and enforcement actions. All users, developers, and merchants using our platform must comply with this Policy.
1. Scope of Application
This Policy applies to all content processed through our service:
- Images: AI-processed images with watermark or object removal
- User Input: Prompts, instructions, and any text submitted for processing
- Output Content: Processed images delivered to users
- API Usage: All programmatic access to our services
2. Content Standards & Prohibited Categories
Dewatermark strictly prohibits using our service to generate or process the following six categories of content:
- Pornography / NSFW content
- Violence / Gore content
- Hate speech
- Child Sexual Abuse Material (CSAM)
- Deepfake / Impersonation of real individuals
- Content infringing on copyrights or trademarks
2.1 Zero Tolerance — Immediate Action
The following content, once detected, will result in immediate处置 and may be reported to authorities:
- Child Sexual Abuse Material (CSAM) or any sexual content involving minors
- Content promoting or assisting terrorism, extremism, or mass violence
- Instructions for manufacturing weapons of mass destruction
- Content advocating racial genocide or ethnic hatred
- Non-consensual Deepfake sexual content targeting real individuals
2.2 General Prohibited Activities
- Generating or spreading misinformation or rumors
- Impersonating real individuals, brands, or organizations
- Infringing on intellectual property, portrait rights, or privacy
- Presenting AI-processed content as human-created work
- Bulk generating spam or fraudulent content
- Using jailbreak prompts to bypass platform safety mechanisms
- Using our service to process images of real individuals without their consent
- Removing watermarks from copyrighted material without proper authorization
3. Content Moderation Mechanism
Dewatermark employs a multi-layer moderation system: automated screening + human review + periodic audits.
3.1 Automated Screening (Real-time)
All requests and output content are scanned in real-time by safety filters:
- Input filtering: Keyword, semantic, and intent analysis of user prompts
- Output filtering: Real-time safety assessment of generated content
- Usage pattern analysis: Monitoring abnormal API call behavior
- Safety models used: DeepSeek AI moderation combined with proprietary filters
3.2 Human Review
- Auto-flagged content enters a human review queue
- User-reported content is reviewed by our Trust & Safety team
- Review team operates during business hours (UTC+8)
- Reviewers complete content safety training and sign NDAs
3.3 Content Classification Standards
| Level | Description | Review | Action |
|---|---|---|---|
| L1 Critical | Child safety, terrorism | Auto-block + human confirmation | Immediate ban + report |
| L2 High Risk | Severe violations | Auto-flag + priority review | Remove + suspend account |
| L3 Medium Risk | General violations | Human review | Warning + removal |
| L4 Low Risk | Minor violations | Report-triggered | Warning + request modification |
4. Reporting Mechanism
4.1 When to Report
- Content that violates this Policy
- Content involving child safety or terrorism
- AI impersonation or infringement on your rights
- Any other content you believe violates our standards
4.2 Reporting Principles
- Confidentiality: Reporter identity is strictly protected
- Neutrality: All reports undergo independent, objective review
- Anti-abuse: Malicious or false reports will be documented and acted upon
5. Reporting Channels
Use any of the following to report violations:
6. Response & Processing Times
| Violation Type | Initial Response | Resolution |
|---|---|---|
| L1 Critical | Within 2 hours | Within 24 hours |
| L2 High Risk | Within 24 hours | Within 3 business days |
| L3 Medium Risk | Within 3 business days | Within 7 business days |
| L4 Low Risk | Within 5 business days | Within 15 business days |
7. Enforcement Actions
| Action | Measure | Applied When |
|---|---|---|
| 1. Content Warning | Written warning, request deletion or modification | First minor violation |
| 2. Content Removal | Remove violating content | Confirmed L3-L4 |
| 3. Feature Limitation | Reduced API limits or model access | Multiple minor or single L3 |
| 4. Account Suspension | Temporary suspension pending review | L2 or accumulated violations |
| 5. Permanent Ban | Permanent termination of access | L1 or multiple L2 |
| 6. Legal Action | Report to law enforcement, cooperate with investigation | Suspected illegal activity L1 |
8. Appeals Mechanism
If you disagree with an enforcement decision, you may submit an appeal within 15 days of receiving notice:
- Appeal channel: appeal@dewatermark.ai
- Processing time: Within 10 business days
- Review method: Independent reviewer not involved in the original decision
9. AI-Specific Provisions
9.1 Underlying AI Model Disclosure
Our watermark removal service is powered by DeepSeek AI technology. DeepSeek is an industry-leading AI model provider. We use their models for the core image processing capabilities. Our service builds on this technology to deliver watermark removal functionality.
9.2 AI-Specific Restrictions
In addition to general prohibitions, you agree not to:
- Use inputs, outputs, model responses, or any derivative data from this service to train, fine-tune, benchmark, or develop any AI or machine learning model that directly or indirectly competes with this service or Dewatermark products
- Massively or systematically scrape, extract, or collect model outputs for purposes beyond your authorized personal use
- In contexts where it could cause harm, present AI-processed content as the work of human professionals (such as licensed doctors, lawyers, or financial advisors)
9.3 AI Output Disclaimer
AI-generated outputs may contain inaccuracies or inconsistencies. You are responsible for reviewing and verifying output content before relying on it. Dewatermark is not liable for damages arising from reliance on AI-processed content.
10. Transparency & Policy Updates
- We may update this Policy periodically
- Material changes will be notified at least 15 days in advance via email or in-app notice
- Continued use of the platform after changes constitutes acceptance of the updated Policy
11. Contact Us
Content Safety: safety@dewatermark.ai
Report violations: report@dewatermark.ai
Appeals: appeal@dewatermark.ai
General support: support@dewatermark.ai
Company: Dewatermark
Website: https://dewatermark.ai
Disclaimer: This Policy is for reference only and does not constitute legal advice. We recommend consulting a qualified legal professional with AI compliance experience before publishing. Dewatermark reserves the right to interpret and enforce this Policy.